Shipping policy

1. General Information

All orders are processed within1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are based on the shipping method you choose:

  • Standard Shipping: [3-5 business days]
  • Expedited Shipping: [1-2 business days]
  • International Shipping: [7-14 business days]

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

6. International Shipping Policy

We currently ship internationally. Shipping rates and fees may vary depending on the delivery address for your order.

7. Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order.

For any further questions or concerns about our shipping policy, please contact us at dra@desirethecoach.com.